TERMS & CONDITIONS

Welcome to craftandtie!

These terms and conditions outline the rules and regulations for the use of craftandtie’s Website, located at https://craftandtie.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use craftandtie if you do not agree to take all of the terms and conditions stated on this page.

CRAFT AND TIE  reserves the right to accept, refuse, place on hold, or cancel any order you submit to us at any time after receiving it, incl:

  1. if your measurements fall outside the range of our available pattern
  2. the right to limit quantities ordered.

 We’ll send you an email order confirmation once we’ve received your order. Your receipt of an order confirmation does not suggest that CRAFT AND TIE has accepted your order or that our offer to sell has been accepted; rather, it is an indication that we have received your order.

CRAFT AND TIE  may contact you after receiving your order to request clarification, extra or missing information about your order or account, such as measurements , images and  adjustments. It is solely your duty to provide CRAFT AND TIE  with the required information in a timely and appropriate manner. If the requested information is not provided on time or is incomplete, CRAFT AND TIE  reserves the right to place your order on hold or cancel it at its sole discretion.

If there is missing information, orders on hold will be canceled immediately 15 days after they are submitted, and a credit will be granted in accordance with these Terms.

Payment can be made by Paypal, credit- or debit cards. As soon as you have placed your order and your payment has been processed, your order will be sent to production.

  • We offer free shipping on  orders above $200

    CRAFT AND TIE  will ship your order via a recognized carrier and will notify you once your order has shipped. Delivery requires a signature and Customers shall be responsible for coordinating and accepting delivery from the carrier.

    Your garment will take 3-4 weeks to produce and another 1-2 weeks to ship. Expect a total delivery time of 4-6 weeks from the time you place your order.

    Your order can be delayed by external factors that are beyond our control for e.g  adverse weather, customer is not available, errors in shipping info etc.

    duty/customs may apply for addresses outside of PAKISTAN which shall be the sole responsibility of the customer.

Please refer to our FAQ page for information about our alteration, refund and remakes.

The website uses cookies to help personalize your online experience. By accessing craftandtie, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

Unless otherwise stated, craftandtie and/or its licensors own the intellectual property rights for all material on craftandtie. All intellectual property rights are reserved. You may access this from craftandtie for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Copy or republish material from craftandtie

Sell, rent, or sub-license material from craftandtie

Reproduce, duplicate or copy material from craftandtie

Redistribute content from craftandtie

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. craftandtie does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of craftandtie, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, craft and tie shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

craftandtie reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant craftandtie a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

The following organizations may link to our Website without prior written approval:

Government agencies;

Search engines;

News organizations;

Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;

dot.com community sites;

associations or other groups representing charities;

online directory distributors;

internet portals;

accounting, law, and consulting firms; and

educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of craftandtie; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to craftandtie. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of craftandtie’s logo or other artwork will be allowed for linking absent a trademark license agreement.

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

PERFECT FIT GUARANTEE

If the garment only needs a few minor adjustments to fit you perfectly, please visit your local tailor, and we will reimburse alteration costs up to US$ 60 or on rare occasion we will do our best to insure you to give best possible compensation.

  • Visit your favorite tailor within thirty days of getting your custom garment.
  • Make the necessary alterations to your custom-made garment so that it fits you flawlessly.
  • Pay the alteration costs.
  • Ask your tailor for a receipt that briefly describes the changes that were made to your garment. The receipt needs to have a detailed description of the alterations. Please ask your tailor to clearly write on the receipt what kind of alterations were made and how much each one cost.
  • Take a photograph of the receipt.
  • Send it to service@craftandtie.com

You will be refunded as soon as our customer service has processed your case, which usually takes 5 days.

  • You must email your reservation about your garments within 30 days otherwise we will not accept any receipt.
  • Your alterations costs will only be reimbursed if you provide a verified and detailed receipt within 30 days of delivery.
  • In the rare event that we are unable to make alterations to your item, we will provide you with a free remake.

    Craft and tie

    Return your custom-fitted garment. Please  See the address below . Perfect Fit Guarantee doesn’t cover return shipping.
  • Before we can begin remaking your custom-made apparel, you must visit a local tailor to get remeasured and fill out this form detailing what alterations cannot be made and why. It is essential that you complete this form. Additionally, you must update your measurement profile if the new measurements differ from the ones previously given. The Perfect Fit Guarantee does not cover the probable cost of the tailor’s visit.
  • Our team will look over your request and get back to you within 7 days.
    • We will get back to you once our customer service verified all the details for the remakeWithin 30 days from the arrival of your order, describe why alterations are not possible and email this combined with images of you wearing the suit to service@craftandtie.com

      B-129 block 13

      Federal B Area

      Postal code: 75950

      Karachi,Pakistan.

    Kindly note,the remakes will take 3 to 6 weeks.Remakes are subject to availibility of the fabric.If the fabric is not currently in the stock you can email us the other fabric from our website and we will remake your garment.

  • Because your made to measure products are custom-fit and created to order just for you, they are also completely personalized to your preferences and needs. This means that we do not offer returns. Please note that this is the standard practice of custom-tailored products since they have no resale value.